Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#4840 - Sugarchimp integration error
Hey, when I put the license key, I get an error in sugar
HTTP: 500 Internal Server Error
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3 months ago
Thanks for reaching out. It looks like that image isn't coming through for me. Can you try to send it to us via email to mailchimp@fanaticallabs.com?
Additionally, can you tell me the version of Sugar you're on? Finally, can you also send along a screenshot of your Health Status page? You can get this by navigating to Sugar's Admin page, scrolling down to the SugarChimp section, and clicking Health Status.
Thanks for your help in troubleshooting.
Best, Heidi
3 months ago
Hello! I just wanted to quickly check in to see if you're still having any trouble with adding your license key. If you're having any trouble with SugarChimp, please let us know at mailchimp@fanaticallabs.com or you're welcome to schedule a call directly here: https://calendly.com/fanaticallabs_support/sugarchimp-support-meeting
Best, Heidi
2 months ago
Just checking in one last time to see if you're still having any trouble. I'm going to close this support ticket off, but if you are having trouble let me know at mailchimp@fanaticallabs.com. Best, Heidi