by Fanatical Labs

Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and Sugar integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SugarCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#2545 - Sugar info not visible from Zendesk

Closed Bug? created by Jon Fuller 8 years ago
I installed the SugarCRM integration into Sugar first, and then installed the Zendesk App. I can successfully see Zendesk tickets from within Sugar. Now I only see the "NEXT STEP: Now you need to download and install the SugarCRM module so you can connect your Zendesk account to your Sugar account." message in Zendesk. How can I enable the Zendesk side of the integration?
  1. chad member avatar

    Chad Hutchins

    8 years ago

  2. IrisAdae member avatar

    Iris Adä

    8 years ago

  3. chad member avatar

    Chad Hutchins

    8 years ago

  4. chad member avatar

    Chad Hutchins

    8 years ago

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  • "The Zendesk integration with SugarCRM is amazing! It's a 2-way integration that greatly increases Agent productivity as well as enabling our sales tea..." - kgravelle

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