Mastering the Art of Delivering Difficult News
Bad news is hard to convey to a customer. Whether you can’t fulfill an order or your team isn’t releasing a feature or product the customer was hoping for, disappointing customers can be a difficult task. Responding in a genuine way can go a long way to repair bonds, build trust, and strengthen customer relationships. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
How to Reduce Screen-Switching and Access Tickets Directly from Teams
In this blog post, we will explore how connecting SugarCRM with Microsoft Teams can reduce screen-switching and allow service agents to access tickets directly from Teams!
Email Marketing: The Value of Getting Permission
Just as important as beautiful content is building and maintaining trust with those who grant us access to send to their inbox. Failing to honor that trust unravels the benefits of all our other marketing strategies. When marketing teams keep permissions at the core of their work, they find...
Sapiens.BI Overview for You!
Quickly access over 100 different charts and reports using your data, watch now!
TextExpander and SugarCRM
Introducing TextExpander for SugarCRM!
Add-On Spotlight
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Integration & Migration powered by StarfishETL
FEATUREDConnect your data and automate more efficiently using this powerful low code iPaaS. Integrate to pull the necessary data you need into Sugar and migrate to get your platform up and running easier and ...
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Drift SugarCRM Integration
FEATUREDAre you tired of manually creating lead records within Sugar Sell from conversations with hot prospects via your Drift chatbot platform? Leave those tedious tasks in the past by checking out the Drift...
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Dashlet Runtime Filter
Empower your business with the ability to utilize and change runtime filters for saved reports directly in the Saved Reports dashlet. This plugin from Exsitec enables you to add same report to sev...
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