Blog

You may think you've optimized your business to be most effective, but have you evaluated how your SugarCRM document processes affect productivity? If not, you may want to. IDC estimates that employees spend almost half their workweek dealing with document challenges and issues. That translates into a lot of lost time and the potential to lag behind competitors or lose business. Here we will look at the typical steps you would take when working with a proposal. You may not realize it, but how long it takes you to get a proposal to a client can have a direct impact on success. In fact, Bidsketch research found that winning proposals took an average of 2.7 days to get out to a client versus 3.4 days for losing proposals. That is not a lot of wiggle room. Take a look at how integrating electronic document management into SugarCRM can be the difference between winning and losing clients.

As a vendor of a Business Process Management / Workflow product, we were keen to learn how customers of SugarCRM, or any CRM for that matter, were using workflow to automate their businesses at this year's SugarCon which SierraCRM was a sponsor of again. What we heard from the customer base was quite an eye opener.

Our most recent release of SugarChimp, version 7.7.0, includes some highly demanded new features. SugarChimp has been great at syncing Contact, Target, and Lead data between Sugar and MailChimp, but has always lacked two major abilities. That is, until now. Let's dig a little deeper into the new Ultimate release.

SugarCon 2016 is fast approaching along with another year of the much heralded App Throwdown. This year brings a record number of SugarOutfitters add-ons being in the competition. A fun twist this time around is that you get to vote to put your favorite solutions on the big stage. We feel testing and guaranteeing solutions, while providing support from real people who care, is important. If you agree, please let the community know that matters by voting for these add-ons.

SugarChimp 7.7.0 was a major release for many reasons. We have added many great features into the product, improved functionality, and kept aligned with MailChimp’s newest api. I’ll get into the features and functionality improvements in a bit, but first I want to stress the importance of upgrading api’s.